Communicator 2.0

Communicator

Communicate with and promote communication between customers and their communities.

Communicator2.0 is a communication hub connecting individuals, groups, businesses, systems, communities, purpose, activity, and behavior.

What does this mean? Be the center of information, knowledge, and decision - Spark the New Dialogue

Why is this so special? Because now you can:

Communicate with your contacts and encourage communication amongst them. Search user generated content for occurrences of certain words, retrieve the submitters' social groups and email, post to walls, and tweet in context with one click. Be notified of dialogue thresholds to take action. Measure response rates to comments posted for certain time periods and engage that group. Segment contacts to the finest grain for targeted dialogue. Compare action levels with targeted communication periods. Aggregate internal and external information and educate and inform membership in a consistent fashion. Notify field-force personnel in an emergency based on skill levels. Engage community based moderation. And much more.